Information We Collect

When you visit our website or interact with Steve's Pre-Owned Cars, we may collect the following types of personal information:

• Personal Identification: Name, email address, phone number and mailing address when you submit a contact form or enquiry
• Vehicle Information: Details about vehicles you're interested in, your trade-in vehicle or financing preferences
• Financial Information: Credit application details when you apply for vehicle financing through our dealership
• Technical Data: IP address, browser type, device information and pages visited when you use our website
• Purchase Information: Transaction details, vehicle purchase history and payment records

How We Use Your Information

The information we collect is used solely to provide, improve and personalize our services to you. Specifically we use your information to:

• Process your vehicle purchase and financing applications
• Respond to your enquiries, questions and requests in a timely manner
• Send you information about vehicles matching your preferences or search criteria
• Process payments and prevent fraudulent transactions
• Improve our website, inventory management and customer service
• Comply with legal obligations and regulatory requirements
• Send you promotional communications about our inventory — only with your consent

We do not sell, rent or lease your personal information to third parties for their marketing purposes without your explicit consent.

Sharing Your Information

We may share your personal information with trusted third parties only in the following circumstances:

• Financing Partners: Lenders and financial institutions when you apply for vehicle financing
• Service Providers: Companies that help us operate our website and business such as web hosting and payment processing
• Legal Requirements: When required by law, court order or government regulation
• Business Transfers: In the event of a merger, acquisition or sale of our business assets

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings for future visits
• Understand how visitors use our website so we can improve it
• Provide relevant vehicle recommendations based on your browsing history
• Enable essential website functions such as shopping cart and secure checkout

You can control or disable cookies through your browser settings at any time. However please note that disabling certain cookies may affect the functionality of our website and your browsing experience.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration or destruction.

• All sensitive data is encrypted using industry-standard SSL technology
• Access to personal information is restricted to authorized personnel only
• We regularly review and update our security practices and procedures
• Our payment processing systems comply with PCI DSS security standards

While we take every reasonable precaution to protect your information, no method of transmission over the internet is 100% secure. If you have concerns about the security of your information please contact us immediately.

Your Rights

You have the following rights regarding your personal information that we hold:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Correction: Request that we correct any inaccurate or incomplete information
• Right to Deletion: Request that we delete your personal information subject to legal obligations
• Right to Opt-Out: Opt out of receiving marketing communications from us at any time
• Right to Portability: Request a copy of your data in a structured, machine-readable format

To exercise any of these rights please contact us using the details provided at the bottom of this policy. We will respond to your request within 30 days.

Third Party Links

Our website may contain links to third-party websites including social media platforms, financing partners and other automotive services. Please note that:

• We are not responsible for the privacy practices of third-party websites
• This Privacy Policy applies only to our website and services
• We encourage you to review the privacy policies of any third-party sites you visit

Children's Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor please contact us immediately and we will take steps to delete that information.

Policy Changes

We reserve the right to update or modify this Privacy Policy at any time. When we make changes we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of our website after any changes to this policy constitutes your acceptance of the updated terms.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal information please contact us: